Tours Frequently Asked Questions

We have two pick-up locations in Lancaster County PA. Elite Coach, 1685 West Main Street, Ephrata, PA. , or, we have a second pick-up in Lancaster and Lancaster Shopping Center, 1515 Lititz Pike, Lancaster, PA 17601. Elite Coach has parking spots reserved especially for folks traveling along with us. Please use only our designated spots on the South Side (Rt.272) of the Old AC Moore building. Look for signs designating Elite Coach parking spots. Homepage

We accept Visa/Mastercard. If paying by personal check, payment must be received at least two weeks prior to departure. For day trips, full payment is required at the time of reservation. For multi-day trips, an initial deposit is of $200 per person is due at the time of reservation. Final payment is due as indicated on each tour.

Contact our office to reserve your space! Alternately, print out the trip flyer from our website, and fill out the reservation form included on the last page. Then, mail in the reservation form to Elite Coach, with a check. Contact

Day Trip Cancellation policy: Full payment is due at time of registration. Refunds will be given for cancellations received at least 30 days prior to departure (*some exceptions apply). Cancellations received less than 30 days and at least one week prior to departure date will receive a 50% refund. No refunds will be given for cancellations received less than 7 days prior to departure. Multi-day Trip Cancellation policy: Refunds will be given for cancellations received at least 45 days prior to departure (*some exceptions apply). Cancellations received less than 45 days and at least 2 weeks prior to departure date will be subject to a $50 per day cancellation fee, plus any non-refundable costs (such as admission tickets, show tickets, meal and lodging expenses, etc.) incurred by Elite Coach in advance of the trip. No refunds will be given for cancellations received less than 14 days prior to departure. Elite Coach highly recommends the purchase of Travel Insurance for multi-day trips. Travel Insurance can be purchased through USI on our website. *Some tours with shows/entertainment tickets may involve non-refundable tickets. Ask your reservationist if you have questions regarding the cancellation policy on a specific tour. Cancellations must be received by phone during our normal office hours Monday – Friday, 8:30pm – 4:30pm.

You may bring one medium sized suitcase per person and one small carry-on per person.

We highly recommend traveling with a photo ID. Some attractions do require an ID for admission. (West Point Military Academy, Annapolis Naval Academy etc.) For Pennsylvania residents, a Real ID, Passport, or military ID may be required for entrance to some attractions. If you are traveling to Canada you will need a U.S. Passport.

Travelers can gain peace of mind with a travel protection plan from USI Affinity. USI Affinity offers a variety of plans which provide medical coverage, trip cancellation protection, and lost or stolen baggage benefits, plus much more. For more information and a quote from USI Affinity, click the link below. Get a Quote from USI Affinity

Yes. Every tour includes the services of a professional tour director.

Yes. On our Elite Coach scheduled tours, we assign seats in advance. Seats are assigned in the order reservations are received. Special seating requests may be accommodated for medical conditions (such as motion sickness), or disability.

Yes, we make an appropriate rest/meal stop every 2.5-3 hours that we travel on the coach.

Yes, both are allowed on the coach. We ask that all beverages be in a plastic container with a lid. No glass or aluminum cans, please.

Yes. All of our coaches have a restroom onboard.

Yes. There is an outlet at every seat for charging your electronic devices.